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Brand Licensing News
Bennetton Eyewear - WWD reports, that Benetton Group SpA has signed a license for Benetton and
- Sisley eyewear.
The collection for Benetton will bow in spring 2007 and the companies forecast - that the license will generate annual sales of about 35 million Euro.
The license runs to 2013. Benetton had eyewear licensees, most recently the Italian subsidiary of - German Metzler.
The new licensee also holds licenses for Gianfranco Ferré, Les Copains and - Vivienne Westwood.
- Thursday, December 14, 2006
Getting Beyond "Made in China" - Until lately, Chinese companies have essentially been following a
- business-to-business (B2B) model.
- To compete internationally, they were satisfied with the combination
- of good products and low prices.
- For instance, the Chinese home appliance manufacturer Galanz Group,
- based in Guangdong, produces about 50 percent of the world`s
- microwave ovens sold under some 80 different brands.
The difference between a good corporate name - e.g., Lucky Skydust - - and a brand is in the way it competes along emotional dimensions.
- On a jet engine, travelers might prefer the name GE, which connotes
- time-tested seriousness, over the made-up name Lucky Skydust.
The Chinese government is aware that, to conquer the hearts and minds - of consumers, it will be necessary for China to master the art of branding.
- The People`s Republic has set aside a US$ 15 billion budget for acquisitions
- of companies and brands, preferably with a brand management team.
In 2005, for example, the Nanjing Automobile Group wanted to acquire - the British car maker MG Rover Group for £53 million (US$ 100 million).
- The deal would include a brand portfolio including Austin, Morris, MG
- and many other illustrious car brands.
Do you remember the 80ies, when "Made in Japan" mostly meant - "of poor quality"?
- Ten years from now we expect to see Chinese brands among the top brands
- like Sony today.
- Monday, November 06, 2006
Courvoisier Fragrance Products - Businesswire reports, that the Cognac of Napoleon enters the fragrance arena
Beam Global Spirits & Wine Inc., a unit of Fortune Brands, today announces - that its flagship cognac brand Courvoisier will enter the high-end fragrance market
- through the launch of Courvoisier L`edition Imperiale.
The gentlemen`s fragrance line debuts today at the Tax Free World Association - Exhibition in Cannes, France.
Developed by a licensee, the collection will feature two classes of the fragrance; - an eau de parfum and an eau de toilette variety.
Both will be available for purchase worldwide at high-end retail locations - starting in the spring of 2007.
Courvoisier L`edition Imperiale targets 25-35 year old males who are ambitious, - determined and desire to succeed. These individuals tend to be fashion conscious
- and believe that authentic premium brands, such as Courvoisier,
- are a symbol of success.
- Tuesday, October 24, 2006
Search for life in a Ghost Brand - The NY Times has an interesting article on what they call „Ghost or Orphan Brands",
- in other words brands, that are not used.
The brand is Bromo Seltzer, the effervescent antacid and analgesic that dates to 1888. Its new owner will seek to revive interest in the moribund brand with a campaign - centered on a mnemonic device, the "Bromo burp," that its creators hope
- will become a catch phrase.
Bromo Seltzer is among scores of consumer products known as ghost brands - or orphan brands because they were once formidable powerhouses in their
- categories but are now forlorn.
- The brands were forgotten or neglected by their owners, typically giant companies
- that market dozens of products, then used as cash cows to raise revenue
- for developing newer, often more advanced brands.
As reduced advertising spending hastens the slowing of sales for ghost brands, - retailers relegate them to lower shelves or stop stocking them to cut clutter.
- That reduces sales further, contributing to a downward spiral that usually ends
- in the graveyard of discontinued products among casualties like Duz detergent,
- Kellogg`s Pep cereal, Oasis cigarettes and Plymouth cars.
Recently, owners of many ghost brands have been selling or licensing them - to smaller, more entrepreneurial marketers that hope to revive them
- through a combination of advertising, price promotions and public relations.
- One goal is to capitalize on the residual fame of the brands by reminding
- older consumers who bought or remember them that they still exist.
Another goal for those trying to bring back orphan brands is to pique - the curiosity of younger consumers, particularly those looking for products
- from the past that they deem to have authentic heritage.
Such consumers have helped start unlikely comebacks for bygone brands - like Pabst Blue Ribbon beer.
Indeed, the slightly rude nature of the "Bromo burp," to be featured - in the brand`s new TV commercials, is intended to appeal to consumers
- for whom Bromo Seltzer is just a name on a clock tower in downtown
- Baltimore.
In addition to Bromo Seltzer, the ghost brands seeking second lives - under new owners include once-familiar products like Aqua Net hair spray,
- Barbasol shaving cream, Close-Up toothpaste, Comet cleanser,
- Log Cabin syrup, Metrecal diet drinks, Niagara starch, Nuprin pain reliever,
- Prell shampoo and Swanson frozen foods.
- Thursday, October 05, 2006
Pushing the Limits of Extensions - Brandchannel.com has an interesting article about brand and line extensions:
In the marketing world, the Tide proliferation is known as line extension, - and similarly, if Tide started making washing machines, it would be called
- brand extension.
It`s estimated that as of 2004, six percent of all new products launched - each year in the US are in fact brand or line extensions.
While the practice of extensions is classic, today`s brand extensions - can leave one`s head spinning.
Many attribute the plethora of extensions to being a more cost-effective means - to stay in the mind of the consumer. A variation on advertising without resorting
- to using the same message in every instance.
But with over 30 (and counting) Oreo extensions created over the years, - not including the infamous Oreo Fun Barbie doll licensed to Mattel,
- just how relevant is the exposure, and is the consumer marketplace
- flat out oversaturated?
Is there too much out there? There are plenty of opportunities and they are working, which is why more and - more marketers are looking to brand extensions. Consumers find comfort in brands
- they`re familiar with - and are more comfortable with a new product
- from those brands.
Back in 1998, prior to Kraft`s acquisition of the beloved cookie brand, - then-parent company Nabisco`s public relations department maintained
- that its core revenue was still derived from the Oreo cookie SKUs and
- that extensions were only a small segment of the revenue.
Fast forward to 2003, and the Wall Street Journal cited the ousting of - Kraft`s co-chief executive Betsy Holden as the result of an "over-reliance
- on brand extending and lack of new products."
- The company had not profited from a new-brand success since the launch
- of DiGiorno Rising Crust frozen pizza in the mid-1990s.
- In the same article, industry professionals observed that Kraft had perhaps
- become too good at building brands, completely forgetting to create new ones.
Nonetheless, brand and line extensions are considered across the industry - to be a vital part of growing the brand, particularly a mature one.
Business consultants McKinsey & Company recommended to consumer - product companies in 2004 to develop product categories that
- "others have shunned" as an effective means for profitable growth.
- In the world of extensions, the danger lies in going too far with the model.
Extensions via licensing is a trend that continues to increase in the new - millennium accounting for US$ 172 billion of retail sales worldwide,
- according to the Licensing Industry Merchandisers` Association (LIMA).
While licensing deals can be lucrative for both the licensee and licensor, - they also have the ability to negatively impact a brand when there is
- a lack of creative and/or marketing management participation
- on the part of the licensing brand.
- If there isn`t one person who`s really controlling the quality of the product
- or the quality of the marketing and advertising, you can really hurt
- your brand and oversaturate the marketplace.
- Thursday, October 05, 2006
Top 10 categories of brand loyalty - WWD reports from a study by America`s research group:
Women covet their beauty brands. Of the 10 products listed here, four are in personal care. Female shoppers have a penchant for buying brand-name cosmetics, - which translates to all beauty products, too, said Britt Beemer,
- chairman and founder of America`s Research Group.
The survey of 1,264 women who are primary household decision-makers - also revealed that brand names matter even when it comes to
- daily sundries such as coffee or laundry product purchases.
1. Bath Soap 2. Health and beauty aids 3. Hair products 4. Soft Drinks 5. Mayonnaise 6. Laundry products 7. Hand and body lotion 8. Over-the-counter medicines/pain relievers 9. Coffee 10. Shoes - Thursday, October 05, 2006
Kodak licensed Storage Products - KMP owns the exclusive global license to market CD-ROMs, DVDs, videotape
- and related media products under the Kodak brand name.
The company works to obtain the various products from manufacturers - across the globe, according to Kodak`s minimum specifications,
- and then puts them on store shelves.
It has done so, with rapid success, by establishing and managing - a wide network of sister companies and other distribution relationships
- from an office in the old button factory at 300 State St. in Rochester`s
- High Falls district.
Kodak decided to leave the business in connection with its historic transition - from film to digital imaging, choosing instead a licensing arrangement
- with KMP that brings in a yearly royalty.
The name Kodak is powerful enough and so well-known around the world - that it gives those products a leg up on competitors.
- Thursday, October 05, 2006
Top 10 Ad Icons of the Centur - Adage reports:
Some of the best-loved ad images of the 20th century have names like - Tony, Betty and Ronald. Others, like the Marlboro Man, may not be as beloved,
- but grew to have tremendous worldwide impact as an instant identifier of
- Philip Morris Co.`s Marlboro cigarettes.
From frozen vegetables to packaged cake mix, from fast food - to automobile tires, these carefully drawn characters are the
- personifications of businesses that began small but grew to become
dominant brands in their fields - thanks in large part to their famous icons. Many of the most famous ad icons were the brainchild of one agency: - Chicago-based Leo Burnett Co., which specialized in building brands
- through the use of enormously popular characters,
- including the most effective icon of all time, the Marlboro Man.
Advertising Age`s list of the Top 10 ad icons of the 20th century - recognizes those images that have had the most powerful resonance
- in the marketplace.
- The criteria include effectiveness, longevity, recognizability and
- cultural impact.
The Marlboro Man Ronald McDonald The Green Giant Betty Crocker The Energizer Bunny The Pillsbury Doughboy Aunt Jemima The Michelin Man Tony the Tiger Elsie - Thursday, October 05, 2006
Yurman`s Beauty Deal - WWD reports:
Paul Blum, just seven months into the job as David Yurman`s - chief executive officer, is already bringing a new whiff into the air.
In an effort to propel the $500 million brand into the next stage - of growth, the 26-year-old jewelry firm has inked a deal for its first
- fragrance.
Terms of the fragrance deal, which was signed Tuesday, - were not disclosed. Ancillary products are also part of the contract.
"For the best product extensions, it`s important to have two things," - said Blum. "It needs to be an understandable evolution of the brand,
- which the consumer has an emotional relationship with,
- and there has to be a close relationship to the brand."
It is too early to project sales, although the fragrance for the first - 12 months will only be sold through Yurman`s existing distribution
- channels.
- That amounts to only hundreds of doors, and industry sources
- estimated that as a result sales of the fragrance in the first year
- would be about $2 million to $3 million at retail.
The licensee also produces Thierry Mugler Parfums and Azzaro - fragrances.
- Thursday, October 05, 2006
Escada Kids - Escada re-shuffled its kids business.
The new licensee comes from France and already has the Burberry license. - Monday, September 25, 2006
Another European Brand sold to China - According to the Financial Times, BMW sold its Rover brand to
- Shanghai Automotive Industry (SAIC) for 11 mill. pounds (16.2 mill. Euro).
Ford, which has a first right to buy is considering to use it. - Wednesday, August 16, 2006
Telefunken has bright, innovative future - Profilo-Telra revitalizes the Telefunken brand with announcement of
- Pan-European licensing deal
Profilo-Telra, Europe`s third largest TV manufacturer, today announced - a pan-European deal to license the Telefunken brand from Telefunken
- Licenses GmbH.
Profilo-Telra will combine its expertise in manufacturing consumer electronics - products with the heritage of the Telefunken brand to deliver
- market leading products across Europe.
Telefunken is a pioneer in the electronics sector, responsible for over 20,000 patents - and is particularly well-established in the television market.
The Telefunken brand is widely recognized among consumers and professionals - as a sign for premium quality products.
Profilo-Telra has been manufacturing consumer electronics products - for companies such as Sony, Matsushita, Thomson and Philips as well
- as large retailers` private labels since 1970.
The first Telefunken products from Profilo-Telra will be launched at IFA, Berlin. - New launches will include Digital Wireless Flat TVs, unique six-colour DLP
- (Digital Light Projector) TVs, full HD TVs and unique four and five primary colours
- LCD TVs.
- Friday, August 11, 2006
Diesel Gets Intimate In New License Deal - WWD reports: The Diesel world keeps growing.
After fragrances, eyewear, accessories and jewelry, the Italian apparel company - has signed a four-year licensing agreement for the production and distribution
- of a line of innerwear and beachwear for women and men called Diesel Intimate.
"Today, underwear is an essential element of an individual`s style," - said Renzo Rosso, Diesel`s founder. "It`s not something that should always be hidden,
- but something that can truly enhance an outfit.
- Branded underwear plays an important role; that`s why we decided to develop
- a collection in line with Diesel`s style: original, innovative and unique."
The collections, which will be designed in-house, will bow for spring 2007. - This is the first innerwear license for Diesel, which previously created just a few
- underwear pieces with some of the company`s producers.
- "The consensus we received drove us to create a real business division," said Rosso.
- "It`s an ambitious project, through which we expect to increase our current business
- fivefold by 2010."
This is a new Diesel division within the group, with a team of 20 people and - a dedicated budget for communications and advertising.
The collection will be in line with Diesel`s distribution and will be available - in the more than 320 Diesel stores around the world, department stores
- that carry Diesel and selected innerwear boutiques.
The collection will comprise 90 women`s models and 70 men`s, - ranging from sexy styles to everyday items.
- Friday, July 28, 2006
Porsche Perfume - Parfums Azzaro has signed a long-term partnership agreement with
- The Porsche Design Group, a subsidiary of the famed car maker
- that produces Porsche brand accessories, to create and
- distribute men`s fragrances.
The first Porsche scent under the new fragrance brand is expected - to be introduced in early 2008.
- It will be sold through the distribution network of Groupe Clarins,
- Parfums Azzaro`s owner.
The partnership is the latest in a fleet of beauty-carmaker deals. - Lotus recently signed on Distinguished Fragrance Brands Ltd. and
- Riviera Concepts creates Hummer fragrances.
- Wednesday, July 05, 2006
Furla in Watch Deal - WWD reports:
Furla is expanding the firm`s product offering with its first watch license. The Bologna, Italy-based leather goods firm had outside manufacturers - produce a limited number of branded timepiece styles,
- but has now signed a three-year agreement to roll out a full line.
The licensee said in a statement that it anticipates the Furla watch line - will have sales of 12 million Euro, or $15 million at current exchange,
- by 2008.
Retail prices for the line, which is set to bow for fall, will range from - $100 to $265.
- Wednesday, July 05, 2006
Luxury Study: Rating the Brands by Status - Women`s Wear Daily reports:
Affluent consumers may be highly aware of a particular luxury fashion brand, - but that`s no guarantee they will accord it high social status.
In fact, some of the best-known high-end brands command the weakest cachet with the well-heeled set. Six of the 10 luxury brands scoring the loftiest ratings for social status - in a recently concluded study by the Luxury Institute were present
- in the minds of between 21 and 59 percent of a nationally
- representative sample of 500 wealthy consumers.
Bottega Veneta, which led a list of 21 designer brands evaluated - for their social status - a designation based on their association with people
- who are admired and respected - nonetheless ranked at the bottom
- of the awareness scale, as assessed by the 500 adults, ages 21 and older,
- surveyed.
The group had a median annual income of $318,000; - a median net worth of $2.5 million, including home equity,
- and a median age of 49.
With exclusivity and uniqueness being important aspects of the - traditional luxury experience often high-end brands achieve
- greater awareness by expanding and broadening their
distribution. The wide availability of designer labels at discounters is a long-term - challenge that some high-end companies have begun to address.
One exception to the down-market status chill is Giorgio Armani, - which has diversified but has maintained a halo effect.
Indeed, Armani was the third-best-recognized designer brand, - known by 74 percent of the affluent adults, and was a close second
- to Bottega Veneta in the realm of status, as 57 percent of those
- who knew the Armani name strongly agreed it was worn by people
- who are admired and respected.
- Monday, June 12, 2006
Licensing Industry Numbers - Here are the numbers from License Magazine`s Industry Annual Report,
- October 2005.
2004 Estimated Worldwide Retail Sales: $175.3 billion That is roughly split into the following categories. Characters $40.0 billion Fashion $37.3 billion Brands & Trademarks $35.5 billion Entertainment $20.8 billion Art & Publishing $18.6 billion Sports $18.0 billion Online & Interactive $5.09 billion - Thursday, June 08, 2006
Dodge Trailers - DaimlerChrysler signed a license for exclusive use of Dodge`s logo and designs
- over the next three years to have manufactured trailers, fifth wheels and
- toy haulers in the U.S. and Canada.
Products will be available on Sept. 30. - Tuesday, May 23, 2006
Watch collection for ASICS - Endura announced signature of a global licensing agreement
- with the international sporting goods company, ASICS.
Endura will create a new collection of timepieces to express - the values and cutting-edge technology of the ASICS brand
- and products.
In Spring 2007, the new ASICS watch collection will be ready - for action with an international debut at the Baselworld Watch
- and Jewellery Show in March.
The ASICS timepieces will underline the sports shoe manufacturer`s - commitment to providing serious athletes with technically advanced
- products.
- Thursday, May 11, 2006
Four New Budweiser BBQ Sauces - Anheuser-Busch is kicking up the grilling season with a new line of
- Budweiser sauces, including a baste, two barbecue sauces and
- a wing sauce.
Through a licensing agreement the new line of Budweiser-branded sauces - will be launched in time for Independence Day.
"When we think about summer, we think about getting together with friends, - grilling and enjoying ice cold Budweiser," said Randall Blackford,
- director of Budweiser marketing. "There are few things as distinctly American
- as Budweiser and barbecuing, and our line of Budweiser-branded sauces
- provides another way for home cooks and grillers to add flavor to their dishes."
The Budweiser sauce recipes were created by a team of chefs led by - Certified Executive Chef, Brent Wertz, at Anheuser-Busch`s Kingsmill Resort
- in Williamsburg, Va., in conjunction with Anheuser-Busch brewmasters.
Budweiser is a key ingredient in the creation of these sauces. - The alcohol content after production meets all government requirements
- to be classified as a non-beverage food product.
The Budweiser sauces will be available at grocery, gourmet and - convenience stores and in casual dining chains.
- Thursday, May 11, 2006
How to throw away (brand) capital - A few years ago, after billions had been spent to establish the brand AT&T
- and to make it the world`s best known telephone service brand,
- managers decided that the brand AT&T was out-dated, old-fashioned,
- dusty, etc.
So the brand AT&T was dropped and the same managers spent an estimated four billion US dollars (US$ 4,000,000,000) to create the brand Cingular and make it the best known cellphone service brand - in the USA.
Now, managers decided to throw away all this brand equity and - to go back to AT&T.
The switch (back!!!!) will cost an estimated 1/2 of a billion US dollars (US$ 500,000,000). We are beyond comment. Tuesday, May 02, 2006 General Mills Flavoured Milk Drinks - General Mills has entered into a five year licensing agreement for milk
- and cereal products.
The deal covers General Mills`s Trix, Cocoa Puffs, and Wheaties as well - as extended shelf life milk drinks. In addition to these brands the agreement
- includes Lucky charms, Count Chocula, Booberry, and Frankenberry.
- The licensee has the right to use the equity characters associated
- with each brand.
The General Mills brands of flavored milks will be available in grocery stores, - mass market retailers, convenience stores, and vending machines
- in 50 US states and in Canada.
Terms of the deal were not disclosed. - Monday, April 24, 2006
Lacoste signs watch license - Lacoste SA has struck a licensing agreement for the manufacture of
- timepieces under the French company`s trademark crocodile brand.
A Lacoste spokeswoman said on Tuesday the agreement would - take effect Jan. 1, 2007, and did not define when it would end.
In a statement, Lacoste said the first watches would be presented - in spring 2007 and would be sold worldwide through its own network
- of 870 Lacoste boutiques, department and specialty stores and
- jewelers.
In a separate statement, the licensee, which also makes watches - under the Coach, Tommy Hilfiger and Hugo Boss brands, said
- the watches would be priced at $195 and $595.
- Wednesday, March 29, 2006
Puma Eyewear License - Puma signed a global license for eyewear.
The first collection of shades and glases will be presented this fall - and will be at retail by the end of 2006.
The Asian licensee has 50 years of experience and belongs to the - leading producers, designers and marketers of eyewear.
- It has experience with brand licenses like Boss, Hugo, Elle and Esprit.
- The licensee works international in more then 100 countries.
- In the USA it will collaborate with Luxottica.
At present, Puma has licenses in place for watches, perfume, - bodycare and socks.
- Wednesday, March 29, 2006
First Brand Sale-Lease-Back-Transaction - Finally, the first pure transaction of borrowing against a brand in Germany.
According to Handelsblatt, a pool of German banks and leasing companies - completed a sale-lease-back-transaction with Underberg AG,
- a leading marketer of spirits.
Brand owners should thank Underberg for this innovative transaction, - as it opens the door to capitalize on their single biggest asset.
- Wednesday, March 22, 2006
Product Integration completed - The shades from CSI Miami, the dress from American Idol?
StarStyles.com makes an important step completing product integration. - Here one can find and buy products from TV shows.
The list of participating shows is still very short, but the list of brands - is long already.
Yet, StarStyles is not a retailer, instead it collaborates with many - well-known retail companies and works as a link between them
- and TV shows.
It will be interesting to see, whether StarStyles will be able to add - feature movies. In other words, how soon will they offer the new
- Bond car?
Certainly, StarStyles is a very good way to measure your - product placement success.
Tuesday, March 21, 2006 Jockey Socks - According to WWD, Jockey expanded the relationship with it manufacturer
- of hosery to socks for women and men in the USA.
Beginning this fall Jockey socks will be available in department and - specialty stores.
Monday, March 20, 2006 Too many accept Designer plagiatism - According to a recent ACNielsen study these are the most attractive
- Designer brands globally:
Giorgio Armani 30 % Gucci 27 % Versace 26 % Chanel 22 % Christian Dior 19 % Ralph Lauren 18 % Prada 17 % Yves Saint Laurent 17 % Slightly different is the ranking for Designer brands that are actually bought: Giorgio Armani 19 % Chanel 19 % Versace 16 % Ralph Lauren 16 % Yves Saint Laurent 15 % Christian Dior 15 % Gucci 15 % Scary is, that for example in Germany only 20% believe, - that Designer brands are worth more than regular brands.
And even worse, 20% believe fakes are just as good as the originals. Thursday, March 02, 2006 Asian companies buying American & European brands - 2005 saw a some high profile deals where Asian companies bought American
- and European brands.
The Chinese electronic company Lenovo`s acquisition of IBM`s computer division - gave Lenovo a multinational presence and the ability to leverage its
- manufacturing and extend its reach into the global consumer marketplace.
- Chinese television manufacturer, TCL, acquired RCA, another example of a
- Chinese manufacturer looking abroad to buy a brand and capture margin
- and sales sustainability.
- BenQ acquired the mobile phone business from Siemens and German TV
- business Grundig was acquired by an Asian company as well.
Besides maintaining profit margins and gaining market access two factors - are contributing to the Asian buying spree.
- One is the growing enforcement of intellectual property laws.
Companies, who have relied on manufacturing pirated and counterfeit goods, - suddenly face real legal challenges. They realize that in order to survive,
- they need to acquire established brands and begin to develop their own,
- or be knocked out of the marketplace.
And, over the past years Asian companies have been stockpiling US dollars. - Now these companies begin to utilize the "war chests" in their acquisitions
- of American and European brands.
We are sure, there is more to come. - Tuesday, February 07, 2006
Welcoming the Blast from the Past - Although the recycling of "vintage" brands in the fashion industry
- is not a recent phenomenon, we are witnessing the resurrection of
- many trademarks once considered dusty, as apparel manufacturers try
- to differentiate themselves in an competitive marketplace.
A lack of healthy brands for sale motivates buyers to consider trademarks - in need of some T.L.C. This trend seems to expand beyond apparel into
- food and beverage industries and OTC drug brands.
Despite the heavy investment necessary to reposition older trademarks, - this option compares favorably to the expense of creating new brands.
- Most manufacturers and retailers acknowledge that building a trademark
- into a brand is a long process requiring time, capital, and industry knowledge,
- along with the need to create repetitive purchasing and the development
- of consumer expectation via advertising.
Furthermore, brands and trademarks have life cycles - which may be generational, but which require careful planning
- and investment by management to keep design, merchandising
- and communication strategies current.
Recently rescued vintage brands include Wrangler, Generra, - Original Penguin, and London Fog.
- These trademarks, once relegated to second tier or mass-market distribution,
- have experienced a successful rebirth at top retailers such as Barney`s,
- Neiman Marcus, Bloomingdales, and Saks Fifth Avenue through the
- exploitation of their strong consumer recognition.
The resonance of these brands among consumers and their - historical name recognition, combined with calculated re-positioning
- strategies by their owners, has resulted in a return to the pinnacle
- of the brand life-cycle with a new target customer.
- Tuesday, February 07, 2006
Pitfalls of Brand Extension Strategies - With new brands failing at rates more than 90% in many categories,
- and the demand for top-line growth as relentless as ever,
- it`s no wonder that managers turn to brand extensions in their search
- for salvation.
Coke got it fabulously wrong with New Coke but got it right - when they pioneered the now ubiquitous "FridgePack."
The unassailable logic usually employs some combination of the following: faster speed to market, better return on equity of existing brands - and the ability to target known segments;
- utilization of existing production and distribution infrastructure;
- minimization of risk of huge losses from a total failure;
- and defending the established brand from competitive assault.
And yet, not only are most brand extensions failures in their own right, - but they often leave collateral damage to the original "golden goose."
Our research suggests following some proven principles for success - to avoid the well-trod road to ruin.
- We`ll look first at some of the patterns of failure and push beyond
- to find firm footing for successful brand extensions.
Of course, brand destruction borne of brand extension doesn`t happen - spontaneously. Marketers often make key, but avoidable, mistakes
- when extending a brand.
Mistaking a marketplace "void" for a customer "need." How many customers would object to more features, new benefits, - increased performance or fresh uses?
- Better is better, so who would argue with more?
- And that`s just the external reinforcement; ask around inside
- the organization where developers are always eager to build
- "new and improved" and advertising folks are already
- brainstorming a launch campaign.
But what happens all too often? Actually, we didn`t need to look beyond the experience of one - of the co-authors of this article, Scott Cook, who presided over
- the princely failure of Quicken`s Financial Planner.
- And, as with many brand-extension failures, this was no half-baked effort.
Research confirmed a large market of consumers conscious of their - inadequate financial planning. Competitive assessments reinforced
- the suitable positioning of Intuit`s Quicken brand.
- Developers produced and tested a world-class product; then,
- based on in-market learning from V1,
- produced a substantially improved V2.
- The entire multiyear effort was a total flop.
So what went wrong? Simple as it sounds, many folks weren`t doing comprehensive - financial planning for a reason: They didn`t want to.
- They were not prioritizing this as a critical "job" to complete.
What`s the lesson? Watch your customers, don`t ask them. Where are they struggling to find adequate solutions? Build a brand to perform that "job," and it`s more than likely - that many customers will hire your brand.
Coke got it fabulously wrong with New Coke but got it right - when they pioneered the now ubiquitous "FridgePack."
- Observational research revealed that consumers were likely
- to consume more - and therefore buy more - if a cold can
- was at hand. Make it easier to keep `em cold, and sure enough,
- sales increase.
Sometimes, out of fear of alienating potential customers, - marketers fail to design solutions to specific jobs and push
- only vaguely differentiated products into increasingly
- cacophonous marketplaces.
Example? Look in your driveway. Odds are no brand really aligned with your precise need - but one offered financing terms or a promotional giveaway
- that swung the tide. This from some of the most experienced
- marketing firms in the world.
One of the drivers of "fear of focus" is its evil twin, - the "seduction of large numbers."
- Because big companies need big markets to have a proportional impact,
- they often screen out ideas with uncertain target markets.
The problem: Most markets that are verifiably large - are also verifiably occupied.
- "If we can just get 10% of that billion-dollar market, we`ve got
- a $100 million brand," the thinking goes, and it often leads
- to price-based competition and cheapened brands.
- Great brand extensions create significant markets,
- they don`t enter them.
Kodak got it wrong when they dove into the alkaline battery business. They got it right with the FunSaver and EasyShare cameras. Why is it that established leaders with the resources, incentives and - market expertise to succeed regularly fail to anticipate new customer needs
- when it comes to extending into new product segments?
What we have found is that the very models - both mental models - and business models - that fuel success along one performance trajectory
- often blind managers to emerging opportunities.
Consider Microsoft. With the most powerful software brand in the world, the company was - enviably positioned to take leadership positions in emerging technology
- and software segments.
Yet, ask any "Microsoftie" and they will confirm that Microsoft has long - survived as a "developer-driven" rather than a "sales-driven"
- (read: product-driven vs. need-driven) organization.
- Taking nothing from their dominance of PC operating systems and
- desktop software, Microsoft has either missed or misfired in a number
- of hot new markets:
Internet portals (where Yahoo got the lion`s share); - PDAs (Palm); wireless e-mail (RIM/Blackberry); online search (Google);
- music downloads (iPod); Internet commerce (Amazon and eBay);
- utility software (Norton); financial software (TurboTax, Quickbooks and
- Quicken) and gaming (Sony PlayStation and Nintendo).
Microsoft`s mental model was so rooted in past successes that they either missed emerging consumer trends - browsers, search, gaming and music - or tried to solve new needs with old solutions - PDAs and wireless e-mail, where attempts to stuff a PC onto a pocket-sized device have failed convincingly and repeatedly. There are really only two ways to extend brands without destroying them. Both start with a fundamental principle that was best articulated by the great Harvard marketing professor Theodore Levitt: "People don`t want to buy a quarter-inch drill. They want a quarter-inch hole." The marketer`s task, then, is to understand what jobs periodically arise in customers` lives and to design products and services that customers can then hire to do that job. If you`re lucky, you`ve got a strong purpose brand to begin with. A purpose brand is one that consumers tightly associate with the job they perform. Many of today`s strongest brands - Crest, Starbucks, Kleenex, eBay and Kodak, to name a few - started out as purpose brands. A clear purpose brand is like a two-sided compass. One side guides customers to the right products. The other side guides the company`s product designers, marketers and advertisers as they develop and market improved and new versions of their products. A good purpose brand clarifies which features and functions are relevant to the job and which potential improvements will prove irrelevant. There are two ways marketers can extend a purpose brand without eroding its value. Different products, same job. They can develop different products that address a common job. If a company chooses this path, it can do so without concern that the extension will compromise what the brand does. For example, Sony`s portable CD player, although a different product than its original Walkman branded radio and cassette players, was positioned on the same job (the help-me-escape-the-chaos- in-my-world job). So the new product caused the Walkman brand to pop even more instinctively into customers` minds when they needed to get that job done. Had Sony not been asleep at the switch, a Walkman-branded MP3 player would have further enhanced this purpose brand. It might even have kept Apple`s iPod purpose brand from preempting that job. Different job, new product. The other way to extend a brand without eroding its value is to identify new, related jobs and create new purpose brands that benefit from the "endorser" quality of the original brand. An established brand can provide valuable endorsements where the brand extension is perceived to be relevant. That said, an established brand is a "subject expert" not a "know all." When Michael Jordan endorses a basketball shoe, consumers get it. When McDonald`s tries pizza, consumers don`t. In some cases, it can be as simple as adding a second word to its brand architecture - a purpose brand alongside the endorser brand. Different jobs demand different purpose brands. Marriott International`s executives followed this principle when they sought to leverage the Marriott brand to address different jobs for which a hotel might be hired. Marriott had built its hotel brand around full-service facilities that were good to hire for large meetings. When it decided to extend its brand to other types of hotels, it adopted a two-word brand architecture that appended to the Marriott endorsement a purpose brand for each of the different jobs its new hotel chains were intended to do. Individual business travelers who need to hire a clean, quiet place to get work done in the evening can hire Courtyard by Marriott - the hotel designed by business travelers for business travelers. Longer-term travelers can hire Residence Inn by Marriott`s, and so on. Even though these hotels were not constructed and decorated to the same premium standard as full-service Marriott hotels, the new chains actually reinforce the endorser qualities of the Marriott brand because they do the jobs well that they are hired to do. For another example, study Church & Dwight`s dominant Arm & Hammer Baking Soda. Looking for growth, the company invested in observational research of their customers and found them using the product for myriad deodorizing and disinfecting jobs. Further analysis revealed attitudinal insights: Consumers trusted Arm & Hammer to provide "natural," "strong," "pure," "reliable" answers to household chores. Today, the iconic "orange box" accounts for less than 10% of sales. The Arm & Hammer endorser supports strong purpose brands in carpet cleaning, toothpaste, laundry detergent, pet deodorizer, pool-cleaning chemicals and more. Executives are charged with generating profitable growth. And, rightly, they believe brands are the vehicles for meeting their growth and profit targets. By carefully protecting your brand - first, do no harm - and understanding what jobs your customers need to get done, you`ll be on track to build purposeful products and achieve genuine innovation. Monday, February 06, 2006 Diesel & L`Oreal L`Oreal, Luxury Products Division has just signed a licence agreement with Diesel, the cult brand founded in 1978 and developed by its president Renzo Rosso. The contract covers the creation of a line of fragrances. This partnership will build on the synergy between the expertise of L`Oreal, the world`s leading cosmetics group and number one company in luxury fragrances, and the creative strength of Diesel, whose over 25 years of original and innovative style has created a group worth one billion Euro. Diesel is a cult brand among 18-35 year-olds all over the world. Taking a highly original approach to jeans and high-end casualwear, Renzo Rosso, its founder, has invented something more than simple fashion: he has given birth to a unique lifestyle that is illustrated in an emblematic way through its ground-breaking advertising campaigns and unconventional marketing techniques. Diesel, an unlisted company based in Molvena (Italy), is present in 80 countries, through 5,000 sales outlets, over 300 of them directly owned. Its flagship stores, the first of which opened in New York in 1996 followed by all the major capitals, are always located in prime position trendy shopping districts, making Diesel products essential accessories of today`s luxury wardrobe. Tuesday, January 17, 2006
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